Support Center

Welcome to our Support Center, our professional technical support staff will always be glad to assist you with any related questions. Before sending request to us, we recommend you to check our knowledge base, it can solve your problem within a few minutes most time.

 

How to remove the toolbar installed with our products?

We recently partnered with Microsoft and Babylon Translation to provide optional toolbar (you can select "Custom Install" during setup), if you do not want the toolbar, you can easily uninstall it using Your Uninstaller 7.

Upgrading to Your Uninstaller! 7 questions

If you encounter any of these problems, please read this: All about upgrade.

  1. I downloaded the latest version of Your Uninstaller! and my old key does not work.
  2. How do I upgrade to the latest version of Your Uninstaller?
  3. I have purchased the Lifetime Upgrade Service, why your upgrade page still ask me for money?
  4. I lost my order number.
  5. I need to change my email address for my old one does not work on your system.
  6. I don't have a Lifetime Upgrade Service id but I'm sure I have purchased it.

Lost key / Order number / Code does not work

If you lost your key or order number, or key does not work after you downloaded the latest version, please visit our After-Sale Services for your latest key. It's the quickest way to get new key. Service: After-Sale Services

Windows 7 compatibility issue

All our products are compatible with Windows 7 32 bit, Your Uninstaller! 7 supports both 64 bit and 32 bit.

 

If you have read through our knowledge base and can not find a solution, please email us.

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